We’re open from 8am to 5:30pm, Monday to Friday and on the first Saturday of the month 8:00am-2:00pm.

The Dentist is open every first Saturday of the month book online or call 92333399

If you have an emergency, please call 000 or go to your nearest hospital.

Just call our friendly reception team on (02) 9233 3399 and we’ll be happy to help you. You can also contact us here or book an appointment online.

Please call us on 02 9233 3399 to inform us of any delays. If you arrive late we cannot always guarantee we’ll be able to see you (as you’ll delay other patients). If we are unable to see you, we will either offer a later appointment or advise you to rebook.

Yes. We use HICAPS automated claiming system so that you can claim your rebate on the spot from most health funds. However, occasionally you may be asked to submit your health fund claim online, by mail or in person. 

Please note:

• We do not take responsibility for your health fund rebates and any issues must be taken up directly with your health fund.
• Private health funds do not generally cover GP visits. They may cover allied health visits but this depends on the fund and your cover.
• If you are an overseas visitor with travel or student insurance such as OSHC cover, please be advised that you will need to pay the total amount upfront and claim directly from your insurance. Please request an itemized receipt at the time of your payment.

Yes, we offer appointments from 8am to 5:30 pm, Monday to Friday. These appointments must be arranged with our reception team 02 9233 3393.

Yes, we run seasonal allied and cosmetic health promotions offering services at reduced rates. Speak to our reception team for more details.

You’ll find all the information about payment and charges on our Billing and Payment Options page.

Every time you visit we’ll ask if your contact information is up to date (along with your Medicare details). This ensures our records are accurate and we can contact you if there are any problems with your appointment.

Yes. If you arrive without an appointment you’ll be advised when the next free appointment is and how long you’ll have to wait.

Yes, by special arrangement. Please speak to our reception staff.

Yes, we have both male and female GPs available so if you have a preference please let us know and we’ll do our best to book you an appointment with the doctor of your choice.

Yes we do send SMS reminders for GP appointments. (This SMS function must be activated by the patient.)

New patients will receive a courtesy confirmation call on the morning of their appointment.

We also aim to send you a notification (via SMS or post or email or phone call) if you require any recall or follow-up appointment (for example, with blood works or pap smears).

If you’re unable to make your appointment or would like to reschedule, please give us as much notice as possible 02 9233 3399.

Yes. Canceling your appointment within 12 hours of the actual booking will attract a full appointment fee (unless we’re able to fill the slot with another patient). We’ll send you an invoice for the missed appointment fee.

Absolutely; not only are our doctors friendly and approachable but also we work hard to make our environment warm and enjoyable for children, with books and toys available in reception.

Your medical record is treated as a confidential document. It’s the policy of this practice to maintain the security of personal health information at all times and to ensure your information is only available to authorised members of staff.