GP Phone Consults
Sydney Doctors COVID -19 Response Plan
To reduce the risk of COVID-19 transmission, and to ensure that Sydney Doctors can continue to provide medical services to the best of our ability, we are offering General Medical Phone Consults and COVID 19 Phone Consults.
All Telehealth Phone Consults are Bulk Billed under Medicare From 30 March with a Medicare card. We can offer non Medicare Telehealth Phone Consults also
We are still are seeing patients in our clinic that answer ‘NO’ to the following questions:
- Do you have respiratory symptoms? eg. sore throat, cough, runny nose, fever
- Have returned from an overseas trip (ANY country) within the last 14 day
- Are concerned that you may have COVID-19 or may have been exposed to COVID-19?
- Are you a health care worker?
We are offering General Medical Phone Consults, Child Health, Mental Health and COVID 19 Phone Consults. Which can be booked by calling 9233 3399 or booking online Sydneydoctors.com.au.
If you answered ‘YES’ to ANY of the above questions, please note we are running COVID 19 Phone Consults which can be booked by calling 9233 3399 or booking online Sydneydoctors.com.au. Or present to Sydney Hospital, 8 Macquarie St, Sydney, NSW 2000, (02) 9382 7111. (4min walk)
Booking a Phone Consult:
- Book- to speak with your doctor: 9233 3399 or booking online sydneydoctors.com.au
- Confirmation Email and SMS
- GP Phone Consultation
- The GP will give to you if required- prescriptions, medical certificates, pathology requests and referrals where appropriate
- Follow up via phone if required.
Our GP’s can give advice, and where appropriate, prescription medication, medical certificates, pathology requests and referrals. As well as advise if you need to be seen in person.
When you call the practice, our reception staff will confirm your above responses and arrange a suitable time for your GP to call you for a GP Consults for COVID19 15 minute phone consult.
At this time, the governments offer for a Medicare rebate for phone consultations has been activated, our GPs will Bulk Bill all that can be during this time . As such, the GPs have agreed to provide this service at the same cost as an in-clinic consult $90 if you do not meet the criteria or do not have Medicare.
If you need repeat scripts or referrals, we can manage this through our online system at Sydneydoctors.com.au.
Testing COVID19 Centre.
Coronavirus 19 screening clinics are also in operation at:
- Concord Hospital (open from 8:00AM to 6:00PM, daily)
- St Vincent’s Hospital (open from 10:30AM to 6:00PM, daily)
- Prince of Wales Hospital (open from 10:00AM to 8:00PM Mon-Fri, 10:00AM to 1:00PM Sat/Sun).
- RPAH Coronavirus Clinic (Open from 8:00Am to 10:PM, daily)
For up to date information regarding COVID-19, please refer to the NSW Health website www.health.nsw.gov.au
arm has reached capacity for excepting external pathology requests.
At Sydney Doctors our GPs can advise on all general medical issues – from simple chest or throat infections to more complex internal medical problems. for finer details on our GP services please call to discuss.
We have a pathology centre on site so blood, urine and ECG tests can be arranged immediately and we’re also near to several imaging providers for X-Rays, MRI scans, CT scans and ultrasounds.
At The Health Clinic, comprehensive medical investigation can be undertaken including admission to hospital if required and we work with a range of local specialists to help give you the best possible medical care.
CONTRACEPTION, EMERGENCY CONTRACEPTION & FAMILY PLANNING.
We provide discreet care and advice on all female health issues including contraception, family planning and pre- and post-pregnancy services. We have four female GPs on our team who have extensive experience in women’s health.
Our contraceptive services and treatments include:
Implants Insertion and removal Book in to see Dr Karina Lim
Whether you’re suffering from muscle aches and pains or you’re in need of a prostate check – we’re here to look after you. Our GPs have experience in erectile dysfunction, impotence and we can also organise family planning checks (such as semen analysis). Our Doctors are keen to keep you fit and strong for life.
At Sydney Doctors, we have four female GPs in our medical team, who provide discreet care and advice.
Our women’s health services and treatments include:
Bone density checks
Pre- and post-pregnancy management
ANTENATAL SHARED CARE
The Royal Hospital for Women,-Randwick, Royal Prince Alfred Hospital, St George Hospital and Sutherland Hospital
At Sydney Doctors we care for all health issues that affect children, from babies and toddlers to young people. These include regular health checks, immunisation and advice on general health matters. We have close relationships with several pediatric departments and specialists whom we can contact as required.
SKIN CARE & CANCER CHECKS
Your skin is actually the biggest organ you have – so let us help you look after it. At Sydney Doctors we take exceptional care in the management of skin problems. Dr Coates, Dr. Carr and Dr. Bitlan each hold a Diploma of Dermatology as well as a Certificate in Skin Cancer Management.
Our skin treatments and services include:
Skin cancer removal
Removal of warts, lumps and bumps
Acne, eczema, psoriasis management
Tests and Pathology
We offer the following medical tests at Sydney Doctors:
Pathology: general and functional, blood work
Within Sydney Doctors Clinic we have a pathology collection center open from 8am-5pm daily as part of our GP services.
Our vaccination service is more than just the yearly flu shot – at Sydney Doctors we want to keep you healthy in the workplace, at home and abroad. We’ll even visit your office to give you your shot.
We are a Yellow Fever Vaccination Accredited Center.
We offer the following vaccination and immunisations:
Occupational health vaccinations
Preventative health vaccinations (including Human papillomavirus (HPV), shingles and pneumonia vaccines)
Travel vaccinations (including rubella, diphtheria, pertussis and tetanus)
Workplace flu vaccinations can be organised for your company. You can make arrangements at Sydney Doctors by calling us in Sydney on (02) 9233 3399 one of our GP and nurses can come to your office.
It is important to get up to date health information to help you combat the potential health hazards that come with traveling. Our doctors provide travel health advice to assist you in getting the necessary vaccination to stay safe.
We are a Yellow Fever Vaccination Accredited Center. We offer a range of vaccinations as part of our GP services. malaria tablets and medical kits. The Products we have include:
- Tetanus / Diphtheria / Pertussis (whooping Cough)
- Yellow Fever
- MMR (Measles, mumps and rubella)
- Varicella (chicken pox)
- Hepatitis A
- Hepatitis B
- Malaria tablets
- Altitude sickness Tablets
- Medical / gastro Kits
We recommend patients make an appointment well before their intended travel date to allow sufficient time for immunisation. However, if you do nee to travel at short notice, we offer accelerated immunisation programs.
At Sydney Doctors, we often help patients who have been injured at work. Our Doctors can help manage problems, undertake any appropriate investigation, and refer you to any necessary specialists. We’re happy to work with your employer, rehabilitation providers and insurance companies to ensure we resolve problems quickly.
Chronic Disease Management (CDM)
If you have a chronic or terminal medical condition, our GPs can work with the Chronic Disease Management (CDM) program offered by Medicare to plan and co-ordinate the appropriate health care for you. We’ll take you through the Medicare guidelines and develop a personal plan for your treatment. Our GPs can also organise care plans on your behalf.
In general practice, a care plan is a process for setting and achieving health goals. This involves:
- Assessment of the patient’s condition(s) in relation to overall health and functionality
- Outlining the practitioner’s goals for the patient
- Addressing the patient/carer’s needs and goals
- Planning treatments and actions that will meet the goals, and planning review steps
If the GP involves other health care professionals as well, the plan may also include:
- Collaboration between team members to prepare the plan
- Recording of each party’s goals and the treatment
- Care planned to meet those goals, and regular review of the team arrangements
MENTAL HEALTH PLANS
If you have a mental health issue, our GPs can work with Mental Health Plans offered by Medicare to plan and co-ordinate the appropriate health care for you.
Mental Health Plans are available to patients with an assessed mental disorder who would benefit from a structured approach to the management of their treatment needs.
While all our doctors deal with patients who have psychological issues, we also have in-house psychologists.
The team at Sydney Doctors regularly attend emergency seminars in order to keep our skills updated with the latest recommendations and best practice. Our practice is equipped with state-of-the-art facilities to enable the doctors to manage medical emergencies.
If you have an emergency situation after hours, please feel free to call our out-of-hours number: 8724 6300. Please note: Although we handle medical emergencies at the practice, if it’s a major incident, please call 000.
At Sydney Doctors we believe that early detection and prevention of disease is vital. That’s why we follow strict medical guidelines for early detection and prevention of cardiovascular disease and cancers (bowel, lung, breast, prostate, skin or cervical).
We work closely with our in-house partners, providing dietary advice, smoking and alcohol quitting programs, fitness and postural assessments. As well, we focus on changeable risk factors through comprehensive screening, proactive testing and lifestyle changes.
Want to book an appointment?
You can make an appointment at The Health Clinic at 70 Pitt Street by calling us in Sydney on (02) 9233 3399 or book online.
Frequently Asked Questions:
What are your opening hours?
We’re open from 8am to 6pm, Monday to Friday for all GP services.
What if I have a medical emergency?
Call the practice on 02 9233 3399 or just come straight down.
If you have an emergency situation after hours, please feel free to call our out-of-hours number: 8724 6300.
Please note: Although we handle medical emergencies at the practice, if it’s a major incident, please call 000.
How do I book an appointment?
Do you offer early morning or evening appointments?
Yes, we offer appointments from 8am to 6 pm, Monday to Friday. These appointments must be arranged with our reception team 02 9233 3393.
Do you accept walk-in patients?
Yes. If you arrive without an appointment you’ll be advised when the next free appointment is and how long you’ll have to wait.
Do you offer home visits?
Yes, by special arrangement. Please speak to our reception staff.
Can I choose a male or female doctor?
Yes, we have both male and female GPs available so if you have a preference please let us know and we’ll do our best to book you an appointment with the doctor of your choice.
Will you send me an appointment reminder?
Yes for GP appointments.
And we will aim to send you notification (via post or email or phone call) if you require any recall or follow-up appointment (for example, with blood works or pap smears).
How do I cancel my appointment?
If you’re unable to make your appointment or would like to reschedule, please give us as much notice as possible 02 9233 3399.
Is there a cancellation fee?
Yes. Cancelling your appointment within 12 hours of the actual booking will attract a full appointment fee (unless we’re able to fill the slot with another patient). We’ll send you an invoice for the missed appointment fee.
What should I do if I’m running late?
If you arrive late we cannot always guarantee we’ll be able to see you (as you’ll delay other patients). If we can’t see you, we’ll either offer a later appointment or advise you to rebook 02 9233 3399.
Want to book an appointment?
You can make an appointment at Sydney Doctors 70 Pitt Street by calling us in Sydney on (02) 9233 3399 or book online.
Do you run any special promotions?
Yes, we run seasonal allied and cosmetic health promotions offering services at reduced rates. Speak to our reception team for more details.
Is your practice child-friendly?
Absolutely; not only are our doctors friendly and approachable but also we work hard to make our environment warm and enjoyable for children, with books and toys available in reception. We have a wide range of children’s GP services.
Do you accept rebates from private health funds?
Yes. We use HICAPS automated claiming system, so that you can claim your rebate on the spot from most health funds. However, occasionally you may be asked to submit your health fund claim online, by mail or in person. Fees.
- We do not take responsibility for your health fund rebates and any issues must be taken up directly with your health fund.
- Private health funds do not generally cover GP services. They may cover allied health visits but this depends on the fund and your cover.
What forms of payment do you accept?
You’ll find all the information about payment and charges for our GP services on our fees page.
How secure is my medical record?
Your medical record is treated as a confidential document. It’s the policy of this practice to maintain the security of personal health information at all times and to ensure your information is only available to authorised members of staff.
What contact details do you need from me?
Every time you visit we’ll ask if your contact information is up to date (along with your Medicare details). This ensures our records are accurate and we can contact you if there are any problems with your appointment.